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Tag: twitter

Southeastern FAIL – Complain Loudly!

Yesterday the expected snow hit the London area.  We knew it was coming yet Southeastern trains capitulated like the Information Commissioner’s Office.  Whenever the weather plays up the usual friendly greeting tends to be a shuttered ticket office and no announcements.  I wasn’t surprised to see that yesterday morning.  Getting home was a nightmare mainly because of the complete lack of coherent information from Southeastern.

When the weather plays up I don’t mind the odd delay.  When there’s no information coming from the train operators and a complete lack of customer care that’s when there’s something very wrong going on.

When I eventually got back home I logged on to Twitter and watched the #Southeastern hashtag unfold.  I’d been one of the fortunate ones.  I e-mailed Caroline Pidgeon, the Vice Chair of the London Assembly Transport Committee.  Here’s an extract from that e-mail:

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#Twitterjoketrial Thoughts

By the deties there has been a huge lack of Clue going on this week.  There have been a few things that have got my goat this week and the one at the top of the pile has incensed me so that not even hearing my favourite album (Rising by Rainbow) has settled my spirit.

What is it that has riled me so and come top of the Lack of Clue pile by some distance?

Judge Jacqueline Davies at Doncaster Crown Court is who has raised my ire.  Her upholding of the verdict against Paul Chambers in what has become known as the #TwitterJokeTrial beggars belief in my sincerely held opinion.

Simply put, there is no word whether polite or profane, bluster or blasphemous which can adequately describe the unbelievable level of stupidity that Judge Davies’ verdict demonstrates.  I may only be a layman and not have the elegance, persuasiveness and knowledge of legal people but I know something half-witted when I see it. And this verdict takes the Lamb Kebab for half-wittedness.

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Paperchase & The Increasing Voice of Social Media

Paperchase have finally come clean.

And not before time.  I’ve already said that this was an issue which they could and should have handled much better.  CEO Timothy Melgund’s apology falls short of what I believe is in order, namely a full apology for and retraction of his comments to the newspapers about Twitter and its user community, but it is at least an acceptance that Paperchase did not handle the situation at all well.

Hidden Eloise writes some Final Advice To Paperchase which includes the following:

“Here is what I propose instead to Paperchase.
  1. Make a clean and public apology for the bad research that led you to the conclusion that no copying was ever done.
  2. Acknowledge publicly that the plagiarism was real and my allegations correct.
  3. Retract publicly the damaging comments you made regarding me and all the Twitter users.
  4. Put the infringing items back on sale and give all profits from this range of products to a charity of my choice, supporting something that we both hold dearly: independent artists.”

Continue reading Paperchase & The Increasing Voice of Social Media