Remember I posted about Arriva Trains Wales recently?
Well, I e-mailed the Office Of The Rail Regulator with my thoughts, questions and perceptions.
I got a response the other day. Far better and a whole lot more informative than the response I got from Arriva Trains Wales when I had cause to contact them. So thanks to the folk at the Office Of Rail Regulation a) for reading my comments and questions and b) for explaining why things are the way they are.
The response is below for anyone who’s interested.