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Month: February 2010

Paperchase & The Increasing Voice of Social Media

Paperchase have finally come clean.

And not before time.  I’ve already said that this was an issue which they could and should have handled much better.  CEO Timothy Melgund’s apology falls short of what I believe is in order, namely a full apology for and retraction of his comments to the newspapers about Twitter and its user community, but it is at least an acceptance that Paperchase did not handle the situation at all well.

Hidden Eloise writes some Final Advice To Paperchase which includes the following:

“Here is what I propose instead to Paperchase.
  1. Make a clean and public apology for the bad research that led you to the conclusion that no copying was ever done.
  2. Acknowledge publicly that the plagiarism was real and my allegations correct.
  3. Retract publicly the damaging comments you made regarding me and all the Twitter users.
  4. Put the infringing items back on sale and give all profits from this range of products to a charity of my choice, supporting something that we both hold dearly: independent artists.”

Continue reading Paperchase & The Increasing Voice of Social Media

Coporate Theft Update: Truth Out But Paperchase Still Refuse To Apologise

The Paperchase plagiarism issue continues to roll on.  Hidden Eloise reports that the truth about the copied image has now emerged.  But not from Paperchase.  No sign of an apology from Paperchase.  Even though they were the ones selling products using the copied image.  Isn’t selling items infringing on copyright illegal?

An apology is due from Paperchase and from its CEO Timothy Melgund.

Not only to Hidden Eloise but to the Twitter users who they have patronised and offended with their comments:

“What upsets us as a whole is that a lot of our good customers have been angered by this and there is no reason for it…

Oh really? Selling products which infringe on someone else’s copyright should be ignored then?

“We take all reasonable precautions when we purchase our designs from companies or individuals, because, to be blunt, we want to make sure they are entitled to sell it.”

Well Timbo, your precautions seem to have fallen short in this case. Begs the question are there other cases where your precautions have fallen short? Will you be reviewing your procdures and publishing the results of your review? Continue reading Coporate Theft Update: Truth Out But Paperchase Still Refuse To Apologise

Corporate Theft: Paperchase

Vox populi is being heard again. Neil Gaiman tweeted about Hidden Eloise and how her work has been plagiarised by Paperchase. You can guess what happened. Word spread as this was retweeted. The Amazon product page for the Paperchase item was visited by people who commented on Paperchase’s behaviour and asked Amazon to withdraw the item. A couple of hours later and lo, the product page is a 404 (not working, not there).

Continue reading Corporate Theft: Paperchase