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Category: Management


Sir David Nicholson – A Failure Of Leadership

Today’s admission by NHS Chief Executive Sir David Nicholson that there is a culture of denial in the NHS does not come as a surprise.  In my experience it has been this way since at least 1997.  Nicholson’s evidence to the Commons Public Administration Committee confirmed what I believed then, still believe now and also provided a withering condemnation of his own conduct and leadership.

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Karma At Work

Sloppy and shoddy practices, questionable conduct, failing to provide information.  No, this isn’t another post about ACS:Law.  Bear these phrases in mind as we take a look at karma visiting a US based legal firm and paying them back big time.

The internet powered age provides many positives.  These same positives can also become major pitfalls, as the Steven J. Baum foreclosure firm found out last month.

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Disaster Recovery 101 Part 3: The Meat Of The Plan

Part 1 looked at the basics you need before starting the DR planning process.  Part 2 looked at the process of starting the DR plan and talking with the different parts of your organisation to build a picture.  Today I’ll look at the next stage: getting an actual plan document in place.

Remember that this is a general outline of an approach to DR planning.  Every business and organisation has its own structure and provision; the ideas and suggestions made in this series should be amended to fit your own business needs and IT provision.

At this stage (ideally) you should have

  • A good, secure backup regime
  • Up to date documentation which is stored securely
  • Support from top level management for the DR planning process
  • Documents describing expectations of an ideal minimum level of service for the different sections of the organisation

At this stage no promises have been made to anyone about service levels.  You can’t make a commitment until you have gone through the planning process and seen what you can do in reality.

The ideal minimum service level documents should help you draw up a wish list for a basic level of service.  Some will be practical and realistic, others will be neither.  If you have pages and pages of notes from this exercise try and distil them into something more manageable.  This body of work is your bedrock.  From this you will be able to work with an IT services company to develop a DR plan.

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